Review on Ms Prinsendam 45 day cruise Northern Europe 2011

"Ms Prinsendam - A Regal Old Lady"

Rating: 5 out of 5 Stars

After boarding the Prinsendam I went to the Mariners welcome  back on board lunch and was surprised just how many said  welcome back or Hello Sir Pat. I had only been on this ship once before and that was for a short 14 day Caribbean cruise 6  months prior. I guess it is nice to be recognized.The welcome  aboard set the friendly standard and the atmosphere for the next 45 days. Craig Oakes

I congratulate Mr Craig Oakes the hotel manager and  his management team for the efficient and friendly way  they manage the hotel. I admire their very ‘hands on’ management style and the way they make themselves  accessible to the guests. The high staff morale experienced on this ship is a credit  to the management team and HAL. . This flow on effect  was noticed in all        the happy staff whether they  were in Housekeeping, Dining Room/Lido, Exploration  Team, Front Office or the Bars. All service was 5 star in the  dining rooms and the food excellent. The well managed Lido was a pleasure to go to  for informal meals. All the bar staff were friendly and efficient. The housekeeping staff went  that extra mile to ensure your comfort in the suite. Even though the Prinsendam  is an old ship she is well maintained, clean and tidy. The only downside I can  mention, as is the case with  most cruise ships the internet  is very slow and expensive. Once again my sincere thanks and appreciation to the crew for making this cruise one of the best ever I have done.